You might have heard a lot about moving brokers, and most were probably cautionary tales. Moving brokers, or companies who coordinate moves through a network of several movers, have long had a reputation, often deserved, of being the industry’s biggest crooks. That’s only a little fair.
Sites like movingscam.com generally advise consumers to run from brokers like they have ebola. They aren’t usually wrong. That being said, moving with a broker is not always the worst idea.
First, let me clear one thing up, moving brokers are not generally licensed movers, but the law abiding ones do register with the Federal Motor Carrier Safety Administration. Laws are getting more strict around brokers, but you still want to protect yourself as you would when dealing with the mover themselves.
Think of a moving broker as being like any of the travel sites on the internet. Movers will often notify a broker if there is empty space on a truck going across country. For that reason, a broker can sometimes find you a good deal and they can save you a lot of legwork.
First, check out a broker on the Federal Motor Carrier Safety Administration‘s website. Look for a company that has been in business for at least three years and is in good standing.
Next, insist that the broker come visit your home and give you a binding estimate. That means that the people who actually perform your move cannot change the price, as long as you do everything you said, such as pack. You will be charged for any extra work. Make sure the estimate you do receive includes absolutely everything, so you aren’t hit with surprises.
Believe it or not, your gut can be pretty reliable. If you feel like the person you are speaking to isn’t reliable or honest or they simply aren’t listening, move on. There are plenty of other moving companies and moving brokers.