If you’ve ever watched Dateline or read a forum on the moving industry, you learn that there are a lot of bad movers out there. As a consumer, obviously, that’s bad news, but it does give good movers a real opportunity to set themselves from the pack. How does one go about figuring out which one is a bad mover?
Today, we’ll talk about the bad. If you open your eyes, there are plenty of red flags that movers will wave in your face. Unfortunately, most people don’t know what to look for. Here are 10 signs that you should run, run far, from a mover:
10. Their truck is a junker – Sure, there are honest ‘man with a van’ types, but as a general rule, a company that can’t even take good care of its trucks is probably not going to take care of your belongings.
9. Their movers don’t wear uniforms – A uniform, or even just a uniform t-shirt, is inexpensive for a moving company to purchase. People demand uniforms, and they should. For movers, their t-shirt is their company ID. Not only that, uniformity in clothing often indicates a more professional and uniform way of doing business.
8. They refuse to give you a “binding” or “not to exceed” quote – We hear every day, “they put it in writing.” Writing means nothing. Only a binding or not to exceed estimate hold any legal water, and that’s only if every piece of furniture and every bit of packing is inventoried. That means that someone needs to see your place, even if it’s a virtual tour and don’t leave a square inch out. Trust me, you will be charged more if you leave things out. If a mover refuses to do that, though, they are going to scam you.
7. They charge for tape – One of the biggest ripoffs is one of the least significant sounding: tape. Movers use a lot of tape. They tape boxes and even if you do all of your own packing, they use a lot of tape to wrap your furniture in blankets. Rolls of tape can cost $10.00 and up and you have no control over how much a mover uses.
6. They promise you something too good to be true – No mover can move you from California to Florida in two days. It can’t be done. If a mover makes this promise, they are lying.
5. Their price is much lower than others – The moving industry is like every other industry; you get what you pay for. Picking the lowest priced mover will give you either the worst mover or a lying mover. Both are bad choices. The profit margin on moving is very low. There shouldn’t be more than about a 10 percent discrepancy between movers, unless there is a very good explanation, like that there will happen to be a truck in Florida that will be coming back to California and will be empty otherwise. Then, you might get a good deal.
4. They specifically badmouth their competition – There a difference between educating a customer on how to choose a mover and the things to look out for than specifically badmouthing one company. A moving company shouldn’t say anything more than “check their reviews,” or something along those lines. Badmouthing is bad form and it indicates an aggressive mover, which is something you don’t want.
3. Your sales person doesn’t give you his or her cell phone number – If you allow someone to visit your home, the least they can do is give you their phone number. Planning a move is not a 9-5 job. Your move sales person should be available for you, in case of questions.
2. The sales person doesn’t listen – Bad moving companies tend to treat all moves as the same. They aren’t. Your move is unique and a good company will find out your individual needs.
1. They’ve been in business less than two years – Many bad movers come to this country, get a moving license and then lose it a year or so later because of violations. Sure, there are some great startup moving companies and if you do your homework, you can get a great move, but as a general rule, not passing a test of time is a warning sign.
Featured image via Flickr.